Participate in Health/Social Science Research

Outpatient Pharmacy Survey (2020/ETH02877)

Participant Information Sheet

Health/Social Science Research- Adult providing own consent 

St Vincent’s Hospital, Sydney

Title Hospital Outpatient Pharmacy COVID-19 Adaptations: A National Survey
Short Title

Outpatient Pharmacy Survey

Protocol Number 2020/ETH02877
Project Sponsor St Vincent’s Hospital, Sydney

Coordinating Principal Investigator/ Principal Investigator

Dr Jane Carland
Associate Investigator(s)

Dr Sarah Wise, A/Prof Melissa Baysari, A/Prof Tracey-Lea Laba, Ms Terry Melocco, Ms Michelle Le,  A/Prof Natalie Taylor, Dr Deborah Debono, Prof Ric Day

Location  St Vincent’s Hospital, Sydney





Part 1    What does my participation involve?

1    Introduction

You are invited to take part in this research project, Hospital outpatient pharmacy COVID-19 adaptations: A national survey. You are invited as you are the Director of Pharmacy or Outpatient Pharmacy Manager at an Australian hospital.

This Participant Information Sheet tells you about the research project. It explains the processes involved with taking part. Knowing what is involved will help you decide if you want to take part in the research.

Please read this information carefully and discuss it with others if you wish. Participation in this research is voluntary. Contact the researcher if you would like more information or if anything is not clear. 

If you complete the questionnaire you are telling us that you:
•    Understand what you have read
•    Consent to take part in the research project
•    Consent to be involved in the research described below.

2    What is the purpose of this research?

This study aims to explore the provision of pharmacy services using telepharmacy by hospital outpatient pharmacies across Australia before and during the first COVID-19 lockdown.

3    What does participation in this research involve?

This research study does not require you to do anything out of the ordinary. We would like to know about how your outpatient pharmacy adapted during the COVID-19 lockdown period in your state.  Participating in this research involves completion of a brief questionnaire. We expect the questionnaire to take 10-15 minutes to complete.

There are no costs associated with participating in this research project nor will you be paid.

4    Other relevant information about the research project

This research is being led by researchers from St Vincent’s Hospital, Sydney, UNSW Sydney, the University of Sydney, the University of Technology and the Cancer Council NSW.

5    Do I have to take part in this research project and what if I want to withdraw from this research project?

Participation in any research project is voluntary. If you decide to participate, once you have submitted your survey you will not be able to withdraw because responses will be kept anonymous and it will not be possible to identify your data.

6    What are the possible benefits of taking part?

There will be no direct benefit to you from your participation in this research. However, the research will provide the first insights into how Australian hospital outpatient pharmacies adapted in COVID-19 lockdown periods. 

7    What are the possible risks and disadvantages of taking part?

There are no risks or disadvantages of taking part in this project. 

8    What happens when the research project ends?

Results of the study will be provided to you following completion of the study if you wish. Please contact Dr Jane Carland ( if you would like a summary of the research findings.


Part 2    How is the research project being conducted?

9    What will happen to information about me?

By completing the questionnaire you are giving consent to be involved in this study. Personal information (name and contact details) will not be collected as part of the survey. 

Data collected will be non-identifiable. It will be stored on password-protected drives at St Vincent’s Hospital, Sydney. Access to the data will be available to only the study investigators. Data will be stored for 7 years and all files deleted after this time. 

It is anticipated that the results of this research project will be published and/or presented in a variety of forums including at conferences and journal papers. In any publication and/or presentation, information will be provided in such a way that you cannot be identified.

Any information obtained during the research project is subject to inspection (for the purpose of verifying the procedures and the data) by the authorised representatives of St Vincent’s Hospital, Sydney, or as required by law.

10    Who is organising and funding the research?

This research project is being conducted by researchers from St Vincent’s Hospital, Sydney, in collaboration with researchers from the University of New South Wales, Sydney (UNSW Sydney), University of Technology, Sydney (UTS), the University of Sydney and the Cancer Council NSW. No member of the research team will receive a personal financial benefit from your involvement in this research project (other than their ordinary wages).

11    Who has reviewed the research project?

This study has been reviewed and granted ethical approval by the St Vincent’s Hospital Human Research Ethics Committee (2020/ETH02877).

12    Further information and who to contact

If you want any further information concerning this project you can contact the Principal Investigator Dr Jane Carland on Mobile: 0433300284 (

Coordinating investigator


Jane Carland


Senior Scientific Officer


8382 2043







If you have any complaints about any aspect of the project, the way it is being conducted, or any questions about being a research participant in general, then you may contact:


Reviewing HREC approving this research and HREC Executive Officer details

Reviewing HREC name

St Vincent’s Hospital Human Research Ethics Committee


HREC Executive Officer


02 8382 4960







Local complaints contact details


Research Office Manager


02 8382 4960






Local HREC Office contact (Single Site -Research Governance Officer)


Research Governance Officer


02 8382 4960





How do I participate in the study?

If you are the Chief Pharmacist or Outpatient Pharmacy Manager working in an Australian hospital, we would love your insight.

Please complete our survey via the link HERE.